Privacy notice

This notice covers the ORINTYS workspace, its form assistants, enquiry follow-up and personal offer pages. ORINTYS LTD, Cyprus, operates this service. Contact us about privacy at team@orintys.com.

Enquiries and company workspaces

When a company uses ORINTYS to handle your enquiry, that company determines why it collects and follows up your information. ORINTYS provides the workspace and processes enquiry information for that service. We also manage our own user accounts, service administration and security. You can contact us to identify the company responsible for an enquiry or to route a privacy request to it.

Information we handle

We handle account and contact details, invitation and verification information, answers supplied in enquiry forms, source and campaign references, assignments, follow-up notes, selected property preferences, improvement requests, and access and delivery records. Personal P&B links connect your choices to your existing enquiry.

How we use information

Information supports account access, responding to enquiries, assigning work to authorised staff, following up requested options, sending service messages, recording delivery and synchronising connected records. Our account and administration processing supports the requested service; security and service reliability support our legitimate interests. The company handling your enquiry is responsible for its own lawful basis. Marketing requires the applicable permission; receiving a service message is not blanket consent to marketing.

Assistants and voice

Oria receives context within the signed-in user's permissions. The voice and AI provider processes conversation content needed to respond. Avoid sharing unnecessary sensitive information. You can end listening using the end-call control or by saying goodbye, and should check the on-screen microphone indicator. An assistant suggestion does not itself authorise an action or expand access.

Who receives information

Authorised staff of the company handling an enquiry and authorised ORINTYS personnel may access it. Connected providers include Cloudflare for hosting and access, Google for AI and voice, Zapier for workflows, Monday for connected records, Meta for lead and WhatsApp services, and the configured email provider. Each connection receives information needed for its function. Company users cannot access other companies' workspaces merely because they use ORINTYS.

Processing locations

Provider infrastructure may process information outside Cyprus or the European Economic Area. Contact us for the current processing locations, applicable transfer arrangements and information about safeguards for your service.

Retention and protection

We restrict access by authenticated user and company permissions, verify service integrations, and record relevant operations. Retention depends on the information's purpose, the company's instructions and applicable obligations. Deletion requests may require consideration of security records, backups and legal retention. Contact us for the retention criteria applicable to your information.

Your rights and requests

Depending on the circumstances and applicable law, you may request access, correction, deletion, restriction or portability, object to processing, or withdraw consent where processing relies on it. Write to team@orintys.com. We may verify your identity and coordinate enquiry requests with the relevant company. You may complain to the competent data protection authority, including the Cyprus Commissioner for Personal Data Protection.

Updates

We will identify material changes and update this notice's effective date. This notice concerns ORINTYS; third-party services may have their own privacy notices.